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1.  The terms apply to all goods purchased from

2.  Orders placed by you from remain  with until your order has been received and acknowledge by us.

3.  Once has acknowledged your order we will send you a email
confirming your order.

4.  If at any point we are unable to supply goods ordered you will be notified by telephone or email offering you  either a replacement or refund.

5.  Payment can be made by any of the payment methods shown.

6.  Payment for goods and delivery charge has to be made in full and cleared funds before goods are dispatched.

7.  All goods purchased will be delivered to the address stated on order.

8.  All orders placed will be notified of a delivery date, prior to delivery.

9.  If for any reason beyond our control delivery cannot be made on date specified you will be notified and given a new date as soon as available.

10. Failure to take delivery of goods and having to be sent back to, will result in a further delivery cost should goods need to be redelivered.

11. If you feel that the goods ordered are not to your satisfaction, or not as stated on the website you have 14days to return goods.

Returns and Replacements

1.  Any damages or fault with goods must be made via email within 48 hours of delivery.

2.  If for any reason goods have to be returned they must be in original packaging.

3.  Goods shouldalways be checked before being signed for.

4.  You have 14 days from date of delivery to change your mind and return goods for a full refund, providing goods have not been used. However the return carriage will be your responsibility.

5.  All goods have to be returned to our Registered Office.

6.  If you wish to cancel your order before goods have been dispatched you need to notify us via email in order to get a full refund.

7.  No return of goods is available on the Bio Gel.